Build The Pho

victory vday 2 months ago

Kinda hard to offer hospitality and service when you spend it ignoring your customer and glued to your phone. The entire time he spent on his phone and offering half ass service. On top of that, the men's room sink has such little water pressure that it barely clears the sink and you end up splashing it on the counter rather than in the bowl.

Anya Qiu 6 months ago

I’ve been to Build the Pho many times and it used to be one of my favorite places. I even recommended it to friends before. But recently the food quality has gone down a lot while the prices keep going up, which is really disappointing. First, the shrimp rolls. They used to be one of my favorite items. Two rolls used to feel very filling because they were packed with big, whole shrimp. This time the shrimp were very small and even cut in half. It honestly felt like there was barely any shrimp inside. Then the chicken wings and fried calamari. I don’t even know where they found chicken wings that small!!! They were tiny. The fried calamari was also disappointing, it felt like mostly fried batter with very little actual squid. What makes this even more disappointing is that this place used to be really good. That’s why I came back so many times and recommended it to friends. I’ve seen how good it used to be, so the drop in quality now is very noticeable. I understand that prices go up everywhere, but raising prices while lowering the food quality just doesn’t make sense. Sadly I probably won’t be coming back, and I won’t be recommending this place anymore.

Jessica Xie 6 months ago

I used to like this place so much and recommended to all of my friend but the food quality has dropped a LOT!! I used to feel full for only eating two of shrimp rolls, that was how big it used to be. but now the shrimp roll is tiny and 7 dollars for two. The shrimp inside is cut in half and already very small. It barely feels like there is any shrimp. The pho is worse now too. The beef brisket is sliced extremely thin and the soup tastes weak. The fried squid used to be a good portion. Now you only get eight small pieces. Prices keep going up while the food quality keeps going down…. I don’t know why the owner decides to do this, also she admitted that she made this decision at the beginning of the semester so that new students won’t know this change. WHY DO YOU DUPE STUDENTS?? There are many better options nearby, definitely not gonna eat in the future. Service is good the waitress is super friendly.

Ian williams 11 months ago

Service was excellent. Very easy menu to go through. We loved the spring rolls and the dumplings were delicious. Then came the pho. Amazing to say the least.

rafael rodriguez a year ago

My overall experience was great, from the clean restaurant to the helpful and gracious staff. The broth was not as rich as I am use to, but the portion sizes we truly as big and filling as described. I loved the shrimps rolls with the peanut sauce! They were fresh, big and juicy. It’s definitely a do over. Come hungry because you will get full fast. This fat kid loved the good food and experience.